Medical devices and health
Salesforce, data and AI for medical devices and health
Less technical debt, automations that match actual usage and production changes planned to reduce operational risk.
Three typical challenges in the sector
The sector's most common challenges and how we approach them.
01
Technical debt and duplicated automations in production
Instances that have been in use for years collect automations that overlap and configurations that no longer reflect how the team works. Every new change becomes risky.
How Nyxum solves it
We retire technical debt in an orderly way and consolidate duplicated automations, aligning the platform with actual usage rather than the usage assumed when it was built.
View the service: Salesforce02
Product, customer and service information in separate systems
Installed-equipment data, contracts and service cases live in separate tools. Answering a simple question means opening several systems and reconciling by hand.
How Nyxum solves it
We connect the systems through API contracts and a shared data layer, so service and sales see the same thing without duplicating information.
View the service: Data, integration and multicloud03
Production changes with less operational risk
In this sector a poorly tested change has real consequences. The in-house team needs to move forward on its own, without breaking what already works.
How Nyxum solves it
We work as your support and enhancements partner: changes in short phases, written acceptance criteria and training on the team's own platform so it gains autonomy.
View the service: Support and enhancements
Relevant clouds and technologies
- Sales Cloud
- Service Cloud
- Flow automations
- Data Cloud
- API contracts
This is a technical reference for the sector, not a list of certifications.
Related case
Salesforce
Medical devices sector
The platform reduced its technical debt and increased both the value delivered and the value perceived by the teams that use it every day.